Testimonials

DEALERRATER
Prius lover
Full Star Full Star Full Star Full Star Full Star
5-22-2020
Great service as usual

I received a reminder that my car was overdue for service. When I called to make a service appointment, I was able to get in the next day. Intake with Terry was quick and easy and the service completed in less time than anticipated.. I was pleased to see that the lounge was set up for social distancing. Slightly disappointed that the complimentary car wash I usually get was skipped this time. Overall, great service as usual.

DEALERRATER
Timeout43
Full Star Full Star Full Star Full Star Full Star
5-22-2020
Outstanding

I love Toyota been a owner and driver since 1988 . I would recommend Toyota to all my friends and family. I have had a overall good experiences with especially Stefan he always looks out for my needs in a car. And fits me with what I like and need.

GOOGLE
Kyle Knapp
Full Star Full Star Full Star Full Star Full Star
5-22-2020
CARS
Prius lover
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Great service as usual

I received a reminder that my car was overdue for service. When I called to make a service appointment, I was able to get in the next day. Intake with Terry was quick and easy and the service completed in less time than anticipated.. I was pleased to see that the lounge was set up for social distancing. Slightly disappointed that the complimentary car wash I usually get was skipped this time. Overall, great service as usual.

GOOGLE
Hyo Tae
Full Star Full Star Full Star Full Star Full Star
5-19-2020
Hyo Tae

I’ve had great experiences at this dealership! I bought a 2019 Hybrid Toyota Rav4 here and Ty was a great salesman, he was super patient with all our questions and knowledgeable on the cars he was selling. I’ve come here for all its servicing so far and it’s always quick and professional. Recently we came back during COVID and bought a used 2017 Toyota Corolla from Gerry and the finance manager, Clint. They were super great too despite all the new rules we had to follow. We especially liked how honest they were and walked out feeling like we got a bargain price! We’ll definitely recommend for our friends to shop here and will come back for all our servicing. :)

YELP
LIsa E.
Full Star Full Star Full Star Full Star Full Star
5-19-2020

Service is always fantastic and generally get my car back sooner than they say. Without doubt, one of Lansing's best customer service orientated businesses. Way to go Spartan!

GOOGLE
Witold Nazarewicz
Full Star Full Star Full Star Full Star Full Star
5-19-2020
BING
 
Full Star Full Star Full Star Full Star Full Star
5-19-2020

Service is always fantastic and generally get my car back sooner than they say. Without doubt, one of Lansing's best customer service orientated businesses. Way to go Spartan!

DEALERRATER
Dut
Full Star Full Star Full Star Full Star Full Star
5-17-2020
Matt was great

We got the vehicle we wanted at a fair price, all while social distancing. Spartan Toyota made the process work smoothly in spite of the current circumstances. This is our fifth Highlander and our seventh vehicle purchased from Spartan. Their Service Department is outstanding. All the staff at Spartan treat you like members of the family.

GOOGLE
Tom Lilley
Full Star Full Star Full Star Full Star Full Star
5-7-2020
DEALERRATER
Harleyguy
Full Star Full Star Full Star Full Star Full Star
5-1-2020
good service - high price

the service performed was good but the ptice seemed to me to be a bit on the high side - other thn that I have no particular comments

CARS
Harleyguy
Full Star Full Star Full Star Full Star Full Star
5-1-2020
good service - high price

the service performed was good but the ptice seemed to me to be a bit on the high side - other thn that I have no particular comments

GOOGLE
Bob Hawks
Full Star Full Star Full Star Full Star Full Star
4-30-2020
Bob Hawks

All staff were extremely helpful especially the sales managers. When you consider the handicapped circumstances under Governors order they were exceptional. Will return when lease is up and highly recommend to everyone. Great job!

GOOGLE
Mark Dixon
Full Star Full Star Full Star Full Star Full Star
4-29-2020
GOOGLE
Sheri Seaman
Full Star Full Star Full Star Full Star Full Star
4-28-2020
Sheri Seaman

I was so glad to see everyone wearing masks and trying to be careful about exposure. Good job!

GOOGLE
Aaron Keefe
Full Star Full Star Full Star Full Star Full Star
4-24-2020
Aaron Keefe

Spartan Toyota does a great job every time. I have never felt pressured during service calls, and the work done is completed at a fair price by an expert. I have purchased 3 used cars from them and look forward to my next purchase.

CARS
Dennytwoshoes
Full Star Full Star Full Star Full Star Full Star
4-21-2020
the Corrola Virus

Professional service every visit..keep up the great work! Lounge is one of the finest..The virus has limited it , but that's to be expected. Denny

DEALERRATER
Dennytwoshoes
Full Star Full Star Full Star Full Star Full Star
4-21-2020
the Corrola Virus

Professional service every visit..keep up the great work! Lounge is one of the finest..The virus has limited it , but that's to be expected. Denny

CARS
SS
Full Star Full Star Full Star Full Star Full Star
4-19-2020
Regular Service Call

I've always done business with Spartan Toyota, and they have always been excellent to work with. During this crazy time with social distancing they adhered to their standards of excellence - they had set up the waiting room to maintain the 6 foot distance, and had someone there solely to sanitize after people had left their seats. The work was done sooner than they quoted, which was also appreciated. This is definitely a dealership you can count on when it comes to servicing your vehicle.

DEALERRATER
SS
Full Star Full Star Full Star Full Star Full Star
4-19-2020
Regular Service Call

I've always done business with Spartan Toyota, and they have always been excellent to work with. During this crazy time with social distancing they adhered to their standards of excellence - they had set up the waiting room to maintain the 6 foot distance, and had someone there solely to sanitize after people had left their seats. The work was done sooner than they quoted, which was also appreciated. This is definitely a dealership you can count on when it comes to servicing your vehicle.

GOOGLE
Bryan Black
Full Star Full Star Full Star Full Star Full Star
4-15-2020
GOOGLE
Jackie Wood
Full Star Full Star Full Star Full Star Full Star
4-15-2020
GOOGLE
Bob Bentley
Full Star Full Star Full Star Full Star Full Star
4-15-2020
Bob Bentley

I've been a customer for 25 years--the excellent service is a major reason I keep going back!

DEALERRATER
Sprtn63
Full Star Full Star Full Star Full Star Full Star
4-14-2020
Spartan Toyota service department was great. They adhered...

Spartan Toyota service department was great. They adhered to the social distancing guidelines and completed my RAV4’s service efficiently and in a timely manner. 😀

CARS
Sprtn63
Full Star Full Star Full Star Full Star Full Star
4-14-2020
Spartan Toyota service department was great. They adhered...

Spartan Toyota service department was great. They adhered to the social distancing guidelines and completed my RAV4's service efficiently and in a timely manner. 😀

GOOGLE
Sheila Cooper
Full Star Full Star Full Star Full Star Empty Star
4-13-2020
Sheila Cooper

Quick service, good social distancing practices in place.

GOOGLE
ahmad Alratroot
Full Star Full Star Full Star Full Star Full Star
3-30-2020
ahmad Alratroot

Awesome service

GOOGLE
Cynthia Balthazar
Full Star Full Star Full Star Full Star Empty Star
3-30-2020
Cynthia Balthazar

Mike was super helpful!

GOOGLE
Maddie Spooner
Full Star Full Star Full Star Full Star Full Star
3-30-2020
Maddie Spooner

Michael was incredibly helpful and nice. I came in on a time crunch and he made sure I got my car fixed before me exam!! Would recommend

GOOGLE
David Przybylski
Full Star Full Star Full Star Full Star Full Star
3-30-2020
David Przybylski

Mike was great. Recall work done efficiently. Car was done when promised. Great job!

DEALERRATER
jgarri1040
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Car service under warranty.

A pleasure to do business with. The dealership is very clean and orderly. Service is very efficient. Waiting room is excellent. I even got to pet another customer's dog. It made my day.

DEALERRATER
me
Full Star Full Star Full Star Full Star Full Star
3-26-2020
recall work

vehicle was recalled. Scheduled an appointment during the stay at home time. Spartan service was open. In and out in the amount of time service rep said.

DEALERRATER
GreatOz
Full Star Full Star Full Star Full Star Full Star
3-25-2020
Great service during Pandemic

I called on Monday afternoon when our governor announced a "stay in place" order because I needed an oil change for I must have a working vehicle to care for my 93 year old mom. Terry assured me, and made me an appointment for the next day to get my oil change. We dropped off the car for the oil change at 12:30. It was ready in one hour. And the price of the oil change was the same price as always (no mark up during this stressful times). I can't thank Spartan Toyota enough for their continued care for their customers and special thanks to Terry, the service manager!

DEALERRATER
Customer
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Excellent Service

My 2015 Corolla was recalled. This was the 2nd time for this particular vehicle. The part was installed. Hopefully, it is the last recall. It is a free service.

DEALERRATER
dancobley
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Great Service provided by Mike

Was able to get the service completed. All parts available. Mike communicated well and kept me abreast of progress during the visit. Area was clean and was being constantly attended too.

GOOGLE
Robin Clapp
Full Star Full Star Full Star Full Star Full Star
3-19-2020
DEALERRATER
lbenedict1446
Full Star Full Star Full Star Full Star Full Star
3-19-2020
The service agent was prompt and very engaging. The...

The service agent was prompt and very engaging. The facility was extremely clean. The waiting room was spacious and the seating was appropriately spaced considering the concerns over the Covid-19 pandemic.

DEALERRATER
Sumbalta
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Excellent service provided by Terry. Once again a first...

Excellent service provided by Terry. Once again a first class experience . Oil change timing is always appropriate and facilities are clean . I have always had a good experience there .

DEALERRATER
WILLIAMD7
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Efficient excellent service

This dealership provides easily accessible, efficient, excellent service. Service techs are friendly, courteous, and efficient. Waiting area is pleasant and easily available. A real winner.

DEALERRATER
linkh
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Great

Terry did an outstanding job getting me in for an oil change. My daughter drives the car in Grand rapids and needed to get the oil done that day.

DEALERRATER
karr123
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Great service, timely turn-around on routine servicing -...

Great service, timely turn-around on routine servicing - set up next set of routine service as well with Toyota Care program - will continue to use this dealership.

DEALERRATER
Starplex69
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Excellent Maintenance service

I appreciate the reminders on getting maintenance done when coming due and scheduling the appointment.. The lobby area is meticulously clean. Thank you for free coffee.

GOOGLE
Steven Haider
Full Star Full Star Full Star Full Star Full Star
3-16-2020
DEALERRATER
Cordes
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Terry is great. I trust him to provide me with the best...

Terry is great. I trust him to provide me with the best service and to be honest with me when making recommendations on services and products.

GOOGLE
Arkinjan Abdiriyim
Full Star Full Star Full Star Full Star Full Star
3-15-2020
GOOGLE
Barbara Fulton
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Barbara Fulton

I was greeted in a friendly manner, my car was taken care of swiftly and received everything as planned. I was finished sooner than expected and everything was explained clearly. I always have a great experience at Spartan Toyota. Thank you!

DEALERRATER
lecato
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Oil Change

I was very pleased and happy with my experience at Spartan Toyota. The waiting room was very clean, I was told it would be an hour to an hour and a half, I was surprised when my car was ready after 45 minutes. And as a female customer I am very comfortable going their for service they do no try to sell me services I don't need.

YELP
Rosemary E.
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Rosemary E.

Just had the oil changed on my RAV4 Hybrid. The service department was courteous and completed the work quickly. And I always love that they wash the car before giving it back to me! I'm very satisfied.


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