Meet Our Staff

Our staff here at Spartan Toyota is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Managers Staff

General Manager Derek  Criscuolo
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General Manager
Derek Criscuolo
General Sales Manager Brian Cogley
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General Sales Manager
Brian Cogley
Sales Manager Richie  Mao
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Sales Manager
Richie Mao
Service Manager Joey  Criscuolo
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Service Manager
Joey Criscuolo
Parts & Service Director Joe  Criscuolo
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Parts & Service Director
Joe Criscuolo
Sales Manager Myles Harris
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Sales Manager
Myles Harris
Sales Manager Dario Bongiorini
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Sales Manager
Dario Bongiorini
Parts Manager Cole Cain
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Parts Manager
Cole Cain
Pre-Owned Sales Director Bruce  Wortman
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Pre-Owned Sales Director
Bruce Wortman
Pre-Owned Sales Manager Duane Dorazio
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Pre-Owned Sales Manager
Duane Dorazio
BDC Director Shelley Goward
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I was born and raised in the farming community of Gratiot County. It is here that I developed my strong work ethic and family values. Upon graduation, I attended MSU and never left the greater Lansing area after earning my degree. I joined Spartan Toyota in May 2013, bringing 7 years of experience in Internet Sales. My previous background was in retail sales management and logistics for a private trucking company. I am married to my husband Rich and have a Weimaraner named Myah. I am an avid snowmobiler and enjoy riding in Northern Michigan and the U.P. Other interests include spending time at my parent's cabin at Houghton Lake, baking and gardening.
BDC Director
Shelley Goward

Meet Our Office Staff

Payroll, Human Resource Lisa Green
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Payroll, Human Resource
Lisa Green
Title Clerk Allie Wallace
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Title Clerk
Allie Wallace
Accounts Trish Simpson
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Accounts
Trish Simpson
 Customer Relations Kerry  Schmitt
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Customer Relations
Kerry Schmitt
Office Assistant Jessica Oliver
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Office Assistant
Jessica Oliver
Receptionist Elle Albert
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Receptionist
Elle Albert

Meet Our Pre-Owned Vehicles Sales Staff

Pre-Owned Sales Director Bruce  Wortman
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Pre-Owned Sales Director
Bruce Wortman
Pre-owned Sales Consultant Gerry  Sibanda
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America's reigning Toyota Certified Pre-Owned salesman for three consecutive years.
Pre-owned Sales Consultant
Gerry Sibanda
Finance Manager Clint Sours
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Finance Manager
Clint Sours
Pre-owned Sales Consultant Tyler Skaryd
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Pre-owned Sales Consultant
Tyler Skaryd
Pre-Owned Sales Manager Duane Dorazio
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Pre-Owned Sales Manager
Duane Dorazio
Pre-Owned Sales Consultant Don  Tontalo
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Pre-Owned Sales Consultant
Don Tontalo
Pre-owned Sales Consultant Steve VanEpps
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Pre-owned Sales Consultant
Steve VanEpps
Pre-owned Sales Consultant Jarrod Darling
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Pre-owned Sales Consultant
Jarrod Darling

Meet Our New Vehicle Sales Staff

 Sales & Leasing Consultant Stefan  Garrison
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I am recently married to my wife Emily, father to soon to be H.S. graduate Kayla, uncle to many young nieces/nephews, and all the while developing a loyal customer base of 11 years and counting here at Spartan Toyota. In my downtime I enjoy crossfit workouts, traveling, and hanging with my friends and family.
Sales & Leasing Consultant
Stefan Garrison
Sales & Leasing Consultant Matt  Stephens
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Sales & Leasing Consultant
Matt Stephens
Sales & Leasing Consultant John Howell
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Sales & Leasing Consultant
John Howell
Sales & Leasing Consultant Mark  Canady
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Sales & Leasing Consultant
Mark Canady
Sales & Leasing Consultant Tylique Ahmad
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Sales & Leasing Consultant
Tylique Ahmad
Sales & Leasing Consultant Seth Swanson
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Sales & Leasing Consultant
Seth Swanson
Sales & Leasing Consultant Lewi Vargas
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Sales & Leasing Consultant
Lewi Vargas
Sales & Leasing Consultant Aaron Roberts
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Sales & Leasing Consultant
Aaron Roberts
Sales & Leasing Consultant Justin Gibbs
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Sales & Leasing Consultant
Justin Gibbs

Meet Our Finance Staff

Finance Manager Katie Hartsell
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Finance Manager
Katie Hartsell
Finance Manager Clint Sours
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Finance Manager
Clint Sours
Assistant Finance Manager Ger Yang
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Assistant Finance Manager
Ger Yang

Meet Our Business Development Center Staff

BDC Director Shelley Goward
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I was born and raised in the farming community of Gratiot County. It is here that I developed my strong work ethic and family values. Upon graduation, I attended MSU and never left the greater Lansing area after earning my degree. I joined Spartan Toyota in May 2013, bringing 7 years of experience in Internet Sales. My previous background was in retail sales management and logistics for a private trucking company. I am married to my husband Rich and have a Weimaraner named Myah. I am an avid snowmobiler and enjoy riding in Northern Michigan and the U.P. Other interests include spending time at my parent's cabin at Houghton Lake, baking and gardening.
BDC Director
Shelley Goward
BDC Representative Victoria Recker
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BDC Representative
Victoria Recker
Service Appt. Coordinator Monica Platte
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Service Appt. Coordinator
Monica Platte
Generic Staff Photo
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BDC Representative
Te'Arus Stephens

Meet Our Service Staff

Parts & Service Director Joe  Criscuolo
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Parts & Service Director
Joe Criscuolo
Service Manager Joey  Criscuolo
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Service Manager
Joey Criscuolo
Service Advisor Terry  Moubray
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Service Advisor
Terry Moubray
Vehicle Rental Consultant Sue  Kane
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Vehicle Rental Consultant
Sue Kane
Service Lane Manager Cody  Cuson
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Service Lane Manager
Cody Cuson
Service Advisor Dominic Rybinski
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Service Advisor
Dominic Rybinski
Service Advisor Reese Leek
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Service Advisor
Reese Leek
Service Advisor Mike Smith
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Service Advisor
Mike Smith
Service Advisor David Konkel
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Service Advisor
David Konkel
Inventory Manager Barry Nelson
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Inventory Manager
Barry Nelson
Facilities Engineer Dave Barker
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Facilities Engineer
Dave Barker

Meet Our Parts Staff

Parts & Service Director Joe  Criscuolo
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Parts & Service Director
Joe Criscuolo
Parts Manager Cole Cain
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Parts Manager
Cole Cain
Parts Consultant John Burson
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Parts Consultant
John Burson
Parts Consultant Peter Schultz
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Parts Consultant
Peter Schultz
Parts Consultant Phil Hammar
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Parts Consultant
Phil Hammar
Parts Consultant Steve Ferrara
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Parts Consultant
Steve Ferrara

Our Location

Spartan Toyota
5701 S. Pennsylvania
Lansing, MI 48911

Sales: 517-394-6000
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A pleasure to do business with. The dealership is very clean and orderly. Service is very efficient. Waiting room is excellent. I even got to pet another customer's dog. It made my day.

- jgarri1040, DEALERRATER

vehicle was recalled. Scheduled an appointment during the stay at home time. Spartan service was open. In and out in the amount of time service rep said.

- me, DEALERRATER

I called on Monday afternoon when our governor announced a "stay in place" order because I needed an oil change for I must have a working vehicle to care for my 93 year old mom. Terry assured me, and made me an appointment for the next day to get my oil change. We dropped off the car for the oil...

- GreatOz, DEALERRATER

My 2015 Corolla was recalled. This was the 2nd time for this particular vehicle. The part was installed. Hopefully, it is the last recall. It is a free service.

- Customer, DEALERRATER

Was able to get the service completed. All parts available. Mike communicated well and kept me abreast of progress during the visit. Area was clean and was being constantly attended too.

- dancobley, DEALERRATER

The service agent was prompt and very engaging. The facility was extremely clean. The waiting room was spacious and the seating was appropriately spaced considering the concerns over the Covid-19 pandemic.

- lbenedict1446, DEALERRATER

Excellent service provided by Terry. Once again a first class experience . Oil change timing is always appropriate and facilities are clean . I have always had a good experience there .

- Sumbalta, DEALERRATER

This dealership provides easily accessible, efficient, excellent service. Service techs are friendly, courteous, and efficient. Waiting area is pleasant and easily available. A real winner.

- WILLIAMD7, DEALERRATER

Terry did an outstanding job getting me in for an oil change. My daughter drives the car in Grand rapids and needed to get the oil done that day.

- linkh, DEALERRATER

Great service, timely turn-around on routine servicing - set up next set of routine service as well with Toyota Care program - will continue to use this dealership.

- karr123, DEALERRATER

I appreciate the reminders on getting maintenance done when coming due and scheduling the appointment.. The lobby area is meticulously clean. Thank you for free coffee.

- Starplex69, DEALERRATER

Terry is great. I trust him to provide me with the best service and to be honest with me when making recommendations on services and products.

- Cordes, DEALERRATER

I was greeted in a friendly manner, my car was taken care of swiftly and received everything as planned. I was finished sooner than expected and everything was explained clearly. I always have a great experience at Spartan Toyota. Thank you!

- Barbara Fulton, GOOGLE

I was very pleased and happy with my experience at Spartan Toyota. The waiting room was very clean, I was told it would be an hour to an hour and a half, I was surprised when my car was ready after 45 minutes. And as a female customer I am very comfortable going their for service they do no try to...

- lecato, DEALERRATER

Just had the oil changed on my RAV4 Hybrid. The service department was courteous and completed the work quickly. And I always love that they wash the car before giving it back to me! I'm very satisfied.

- Rosemary E., YELP

Customer waiting room was clean and comfortable. Snacks and drink choices were very nice. Service work performed on time as estimated. Mike was pleasant and informative to work with.

- HunterJohn, DEALERRATER

I just needed a oil change, but they did an additional inspections and gave me future maintenance suggestions. I loved their quick but thorough service, and also loved a free car wash.

- Fru, DEALERRATER

Thank you Spartan Toyota for good service. I went in for an oil change and tire rotation on my Prius V and you even took me in earlier than scheduled. It was perfect!--thanks!

- Karen Schaefer, GOOGLE

The service is always fast and well done. I never feel like I am being handled differently because I am a female customer. That is very much appreciated!

- c_bmcrae, DEALERRATER

I brought my 2011 Sienna in with a non-functional low-beam bulb. About 45 minutes later I was out the door with the bulb replaced.

- vugrinovichr, DEALERRATER

Just purchased a new RAV4 Hybrid and love it! Can't say enough good things about our purchase experience. Stefan, our sales rep was wonderful and very helpful. This vehicle was actually our second purchase with Stefan. He's always very professional and extremely helpful. He went out of his way to...

- Lisa M., YELP

My experience is always as expected! Usually faster than I think and everyone is considerate and helpful. I came in for service but visited sales as we are looking for a new vehicle

- julie111, DEALERRATER

first service on new truck; called and got appointment the next morning; dropped off truck, Terry walked me through everything; shuttle service to my office and back; truck ready when I came to pick it up; everything went quick and easy.

- don't want to, DEALERRATER

David provided friendly, courteous, knowledgeable and prompt Customer Service. I feel like Toyota greatly appreciates and values me as a customer. Proud to be a Toyota owner and part of the Toyota family!

- callah4, DEALERRATER

Great job!

- derek, CARGURUS

I have used this dealership for car purchases and service for a number of years. I have been pleased with their fairness and quality of service. I have never been encouraged to have unnecessary repairs and in one instance was reimbursed for a repeat repair for which the cause of the mechanical...

- smeltek3, DEALERRATER

I had no sooner gotten my complementary hot chocolate and read a chapter in my book than the service writer came to get me to tell me the service was complete,

- William, DEALERRATER

Mike was excellent. He understood what I was saying, explained my options and he responded to all my concerns. It was very good experience for me.

- Customer, DEALERRATER

Very quick yet thorough service. Service staff extremely polite and courteous. Staff explained in detail their work on my car. Spartan Toyota has earned my trust for making sure my Highlander is like-new running condition. And they even provided me with a free car wash. What a nice touch and much...

- Customer, DEALERRATER

I have purchased a Lexus and 3 Toyota’s from Spartan and I live in Kalamazoo. Spartan has earned my trust and all my new car purchases.

- willjasc, DEALERRATER

My car needed scheduled service and there were several cars entering the service area ahead of me. I expected a long wait, but barely got through a cup of the (free) coffee provided when the car was ready. In addition to the scheduled service, they found and replaced a burned out light bulb in a...

- Eileen Kavanagh, GOOGLE

Excellent service as I was in and out in a flash. The waiting room is always clean with refreshments provided all day long. Thanks again.

- timm, DEALERRATER

Great service! Fantastic deal! I love everyone at Spartan Toyota! Mike Smith is so easy to work with! He is so friendly and knowledgeable! He is great!

- Steven, DEALERRATER

The service has been excellent at Spartan Toyota. The sales and management staff have done a great job taking care of all my questions and requests.

- Vicki Potter, GOOGLE
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